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SA CLINCHES DESTINATION OF THE YEAR AWARD

 

The Global Outsourcing Association (GSA) is the industry association and professional body for the global sourcing industry.

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The Minister of Trade and Industry, Rob Davies, has hailed South Africaˇ¦s win of the GSAˇ¦s annual Outsourcing Destination of the Year Award, saying it cements the countryˇ¦s investment position.

ˇ§This award cements South Africa's investment position and further presents a value proposition which is underpinned by high-quality standards, relevant skills, the potential to deliver complex and non-complex processes and cost-savings which enhance our proposition for Business Process Services (BPS) globally,ˇ¨ said Minister Davies on Sunday, 13 November.

This, as South Africa won at the award ceremony held in the United Kingdom, following a rigorous assessment process. 

The GSA also serves to share best practice, trends and connections across the globe and to bring the global community together in a wholly interactive manner for the first time.

The ceremony brought together more than 350 members of the leading outsourcing service providers, advisers and buyers.

Minister Davies said South Africa offered value beyond a cost arbitrage with investors reporting positive operational effectiveness and revenue impacts.

Since 2012, the South African offshore BPS market has experienced compounded average growth of 25% year-on-year and now boasts around 30 000 offshore jobs, with the United Kingdom (UK) being the leading buyer of South African BPS services, followed by Australia and the United States of America (USA) which is rapidly growing.

The BPS sector is one of the Department of Trade and Industryˇ¦s priority sectors, attracting investments from English-speaking markets in particular the UK, Australia and recently from the USA.

Since 2014, the sector has been growing approximately 26% year-on-year. South Africa has demonstrated service capabilities across various verticals like telecommunications, utilities, IT, retail and financial services.

ˇV Source: SAnews.gov.za

 

 

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