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SA CLINCHES DESTINATION OF THE YEAR AWARD |
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The Global Outsourcing Association (GSA) is the
industry association and professional body for
the global sourcing industry. |
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The Minister of Trade and Industry, Rob Davies,
has hailed South Africaˇ¦s win of the GSAˇ¦s annual Outsourcing
Destination of the Year Award, saying it cements the countryˇ¦s
investment position.
ˇ§This award cements South Africa's investment position and
further presents a value proposition which is underpinned by
high-quality standards, relevant skills, the potential to
deliver complex and non-complex processes and cost-savings which
enhance our proposition for Business Process Services (BPS)
globally,ˇ¨ said Minister Davies on Sunday, 13 November.
This, as South Africa won at the award ceremony held in the
United Kingdom, following a rigorous assessment process.
The GSA also serves to share best practice, trends and
connections across the globe and to bring the global community
together in a wholly interactive manner for the first time.
The ceremony brought together more than 350 members of the
leading outsourcing service providers, advisers and buyers.
Minister Davies said South Africa offered value beyond a cost
arbitrage with investors reporting positive operational
effectiveness and revenue impacts.
Since 2012, the South African offshore BPS market has
experienced compounded average growth of 25% year-on-year and
now boasts around 30 000 offshore jobs, with the United Kingdom
(UK) being the leading buyer of South African BPS services,
followed by Australia and the United States of America (USA)
which is rapidly growing.
The BPS sector is one of the Department of Trade and Industryˇ¦s
priority sectors, attracting investments from English-speaking
markets in particular the UK, Australia and recently from the
USA.
Since 2014, the sector has been growing approximately 26%
year-on-year. South Africa has demonstrated service capabilities
across various verticals like telecommunications, utilities, IT,
retail and financial services.
ˇV Source: SAnews.gov.za
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