We respond to
emergency situations involving health, safety, security
and well-being of South Africans abroad. This includes
providing a support service as well as assistance in
evacuation planning of South African citizens abroad in
cases of political turmoil or natural disaster.
that LOSA is not responsible for the actual evacuation
In the event of an emergency, we communicate on
behalf of the family and/or friends in South Africa of
South African citizens abroad and vice versa.
The Consular Section may assists South African
citizens in distress by facilitating the payment of
funds deposited by family/friends in South Africa to the
South African citizen in distress. It is a limited
amount that can be processed in this manner.
We provide logistical support and
non-financial assistance for repatriation and
urgently needed medical and professional attention.
We will attempt to notify the next-of-kin, via
the Chief Directorate: Consular Services at the
Department of International Relations & Cooperation (DIRCO)
in Pretoria, in the event of death or life threatening
illness or injury.
We provide logistical assistance with the
importation of mortal remains (including import permit
applications) or burials of South African citizens
any financial assistance in this regard.
We strive to assist with missing persons abroad
and/or determination of the whereabouts of a South
African citizen. Assist South African citizen in
Child custody, including abductions. We provide
advice, guidance and support to a custodial
parent/guardian. Where there is evidence that the health
and safety of the child is in jeopardy, the matter is
treated as an emergency.
Provide guidance and advice through the
Department of Social Development with adoptions.
Support service in kidnapping and hostage taking
cases. We respond to emergencies (all situations
involving health, safety, security and wellbeing of
South African citizens abroad). Kidnapping and hostage
taking covers forcible restrictions on the freedom of
movement of all persons. All instances of kidnapping in
will be reported to DIRCOˇ¦s Operations Room immediately.
We provide guidance and advice to affected citizens and
Reporting of scams and of fraudulent activities.
We provide non-financial assistance and support
to defrauded South African citizens and we report scams
and other fraudulent activities to the South African